Connect to Wi-Fi
A stable internet connection is required to download and install your eSIM profile.
Install guide
Ready before
take-off.
Install your eSIM while you have a reliable Wi-Fi connection. When you arrive, turn it on and follow the final connection steps.
Before you start
Three quick checks
Keep your order email nearby and allow a couple of uninterrupted minutes for installation.
Open your QR email
Display the QR code on another device, or use the manual installation details provided in your email.
Check compatibility
Your phone must support eSIM and be carrier-unlocked. Check this before starting installation.
1
Install before your trip
Stay connected to Wi-Fi during these steps.
Open Add eSIM
Go to Settings → Cellular / Mobile Data → Add eSIM.
Scan your QR code
Choose Use QR Code and scan the code from your Roamie Kim email. If prompted, enter the confirmation code shown in the email.
Label your travel line
Choose a clear label such as “Travel” or your destination name so it is easy to recognise later.
Keep your usual line for calls
Leave your primary SIM as the default voice line. Select the new eSIM for mobile data only when you are ready to connect.
2
Connect when you arrive
Your plan normally begins on its first supported network connection.
Turn on your travel eSIM
Open Settings → Cellular / Mobile Data, select your travel eSIM and turn on the line.
Choose it for mobile data
Set your travel eSIM as the mobile data line and turn off cellular data switching to avoid unexpected home-carrier data charges.
Enable Data Roaming
Turn on Data Roaming for the travel eSIM. Leave network selection on Automatic unless your order email says otherwise.
1
Install before your trip
Stay connected to Wi-Fi during these steps.
Open SIM Manager
Go to Settings → Connections / Network & Internet → SIM Manager.
Add an eSIM
Choose Add eSIM / Add mobile plan, then select the option to scan a carrier QR code.
Scan and confirm
Scan the QR code from your Roamie Kim email and follow the on-screen prompts to download the plan.
Name the new line
Use “Travel” or your destination name. Keep it turned off until you are ready to connect if your order instructions advise this.
2
Connect when you arrive
Your plan normally begins on its first supported network connection.
Enable your travel eSIM
Open SIM Manager, turn on the travel eSIM and select it as your preferred SIM for mobile data.
Enable Data Roaming
Open Mobile Networks and turn on Data Roaming for the travel eSIM.
Connect automatically
Leave the network operator on Automatic unless your order email provides a specific network or APN instruction.
Important: One QR code usually installs on one device only. Do not delete an installed eSIM unless our support team asks you to, as it may not be possible to reinstall it.
If you are not connected
Try these quick fixes
Most eSIMs connect within a few minutes after arrival.
Refresh the connection
Turn Airplane Mode on for 10 seconds, turn it off, then restart your phone if needed.
Check the travel line
Confirm the eSIM is on, selected for mobile data, and Data Roaming is enabled. Then check any APN instructions in your order email.
Need a little help?
We’re happy to check it with you. Share your order email, phone model and a screenshot of your SIM settings.